Customer Service
We are here to assist you
We are always happy to help, please contact us if you have any questions from details and size and fit to questions about shipping and delivery, as well as offer assistance in placing an order. For answers to all frequently asked questions, please visit our FAQ page.
Email
contact@boyant-trousers.com
We are closed for the holidays until January 7 and will help you with your errand as soon as possible when we’re back.
Information on shipping during Christmas:
All trousers purchased before December 19 was dispatched on December 19. Please note that most shipping companies does not ship during holidays, which may lead to longer delivery time. All trousers purchased between December 20 and January 7 will dispatch as soon as possible from January 7 and forward.
Information on returns-refunds and returns-exchanges Christmas:
If you’re reaching out for a return-refund or return-exchange we will assist you as soon as we are back in January. You have 30 days from delivery date to request a return. If you have reached out within your 30 days period, we will assist you with your return even if we haven’t had the chance to reply within your 30 day period. All returns arriving to our warehouse during the holiday period will be handled as soon as possible when we’re back in January again.
We wish you a very Merry Christmas and a Happy New Year!
BOYANT
Please note that during peak periods our response may take longer than usual. Our aim is always to assist you as quickly as possible.
Free Shipping within the EU
30 Days Return Policy (Archive Sales Final Sale- No returns)