Refund policy
The shop is now closed but will open again very soon.
Returns & Exchanges
We hope you are happy with your order, however if you are not fully satisfied, please see instructions for returns and refunds below.
Please note, all "Archive" orders are final sale and not eligible for returns or exchanges.
Returns within the EU
You have the right to withdrawal, and may return your order within 30 days of delivery for a refund or exchange if your prefer. Return your item(s) in the original box and ensure returned item(s) are in an unworn, unaltered and sellable condition with all garment tags still attached.
Follow this link https://return.shipmondo.com/boyanttrousers to visit our return portal and manage your return. Add your email and order number to access your order.
Choose which item(s) you would like to return, choose return method, choose your preferred resolution, pay for the return and receive your return label. Print your label and fasten it on your parcel and drop it off at the service point.
Please allow c. 5 working days upon receipt of your parcel for your return to be processed and up to 10 working days for the refund to show on your account due to the varying processing times between payment providers. Your refund will only be credited to the original payment method.
Return Fees:
Sweden: Return 50 SEK.
Rest of EU: Return is 10 EUR.
Returns from UK/Norway/Switzerland
You may return your order within 30 days of delivery for a refund.
Please note that for orders from outside the EU, customers are responsible for returns, meaning
customers have to arrange and pay for the return with the delivery company they prefer and send it to the address below.
Customers are responsible for the return until it reaches Boyant including informing Boyant of the return.
The customer is responsible to make sure the return reaches Boyant, including tracing the shipment, contact eventual post offices, contact customs etc.
Boyant will not register refunds on orders that haven’t been properly notified and delivered to us. Boyant will not register any refunds on orders that haven’t been successfully delivered to us and sent back to the customer.
Customers are responsible for registration of eventual custom declarations and import costs.
Return your item(s) in the original box and ensure returned item(s) are in an unworn, unaltered and sellable condition with all garment tags still attached. Make sure the original commercial invoice attached and signed “RETURN TO BOYANT”.
Please note that any return import costs caused by incorrect custom declarations will be deducted from your refund.
Your order should be returned to the address below:
Boyant AB
Gustavsgatan 38
211 16 Malmö, Sweden
If you have any questions, please email us at contact@boyant-trousers.com and include your name and order number and we will gladly assist you.
Refunds
Please allow c. 5 working days upon receipt of your parcel for your return to be processed and up to 10 working days for the refund to show on your account due to the varying processing times between payment providers. Your refund will only be credited to the original payment method. Please note that you will not be refunded for any paid shipping costs.